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1st Line Support/Service Desk Specialist - Hedge Fund My Systematic Hedge Fund client are looking for a passionate 1st line Support specialist to join a dynamic team responsible for Data systems within the business. In this role you will act as the primary point of contact for internal users encountering technical issues or specific requests related to their data systems. This will involve receiving and logging tickets via JIRA systems and providing timely and effective solutions, demonstrating excellent communication skills and a commitment to problem resolution. Key requirements: Excellent... more ->
Java/Python Developer ( TOP HEDGE FUND!) Looking for a challenging role in the Hedge Fund industry? Do you want to work for a TOP TEAM? Look no further and APPLY NOW! A high-performing multi-billion dollar Hedge Fund is seeking a Java/Python Developer to join their Tech Team to manage risk levels. This individual will work on the build-out of risk management processes and analysis, then transition into the Front Office trading technology quantitative development team. The ideal candidate will have a strong background in quantitative finance, data analysis, and econometrics/statistics, as well... more ->
1st Line Support, Service Desk Support Analyst required by our client, a thriving analytics company who are already the leaders in their niche sector with their superb intelligence platform. They have an established SaaS product in the Telecoms sector, and as part of a new phase of growth are now looking for a Service Desk Support Analyst to join their team. This 1st Line Support Analyst role will see you providing daily Service Desk Support to external client end-users for their telecoms software application. You will be required to have experience in providing IT support to end-users on a... more ->
1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over the telephone to users across the Company, both in the UK and abroad. This includes they're online and mobile applications. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus, annual leave, pension, hybrid working (after 6 months), life assurance, medical cover, season ticket loan, cycle to work scheme, modern offices, training and... more ->
We have a great opportunity for a 1st Line Support Analyst. You will provide first line technical support to all City & Guilds employees, in terms of their IT equipment and associated software. As part of the team you will be the face of IT so excellent customer service skills are needed. This appointment will be made on merit. We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome... more ->
Technical Support Analyst - Trading Systems - FIX - 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a Front Office environment, so a similar experience previously is a plus. Requirements Proven experience in supporting... more ->
We have an exciting opportunity for a 2nd Line Service Desk Engineer to join a growing UK-based IT Service Provider on a permanent basis. They are a trusted provider that have built a brand with integrity, offering clients a range of support solutions including; Strategic Guidance, Cloud Services, IT Infrastructure along with tailored re-active and pro-active support services. This role will be hybrid with 2-3 days a week in the office (Surrey, near Horsham) and the rest would be remote with occasional customer site visits. The successful candidate will have the opportunity to join a... more ->
Technical Support Engineer - 365, 2nd line, 3rd line, Technical Support, Citrix We are currently working with am ambitious and thriving start-up firm who provide a service as a "virtual CTO/IT Director". This firm have been growing at a very fast rate with a business model that is proving to be extremely succesfful as a result of their growth they have a strong pipeline of work and projects upcoming, because of this they require a new Technical Support Engineer (365, 2nd line, 3rd line, Technical Support, Citrix) to join their team on a permanent basis. This role works closely with the CTO... more ->
2nd Line Support Engineer - Cloud - Office 365 - London Location: onsite in Central London Salary: Up to £45,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company: Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role: Our... more ->
2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £40,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills,. Strong 2nd Line support experience.... more ->
Job Title: 2nd Line Support Specialist Location: West London, Central Salary: £50k Schedule: Full-time, 5 days a week, 1-2 days a week remote Are you a skilled 2nd Line Support Specialist with a passion for resolving technical issues? We're seeking a talented individual to join our team onsite in West London. Great opportunity to further your career in a business that will genuinely grow your skills and knowledge. Role and Responsibilities: Provide comprehensive 2nd Line Support, resolving technical issues promptly and efficiently. Diagnose and troubleshoot hardware and software problems,... more ->
Are you tech-savvy with 1-2 years' experience in IT support? Our client are a leading manufacturing organisation based in North-West London and they are looking to take on a Service Desk Analyst. Working as part of the Service Delivery Team to provide a high level of support and service delivery to employees, undertaking analysis, diagnosis and resolution of incidents and requests. Accomplishing project objectives by planning project activities, evaluating implementation and progress. Key Responsibilities: Being the first point of contact for all IT-related support for the firm, ensuring that... more ->
1st/2nd Line IT Support Analyst. Based in London my client is recruiting for an 1st/2nd Line IT Support Analyst for an initial 6 months Fixed Term contract with possible permanent role (You will be on my clients payroll paying £32k-£34k pro-rata -please do not send in your CV if you are looking for a daily or hourly rate, this role would suit someone who is available now or at short notice). Working as part of the IT team, you will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will also be the onsite presence for desk side support... more ->
1st/2nd Line IT Support Engineer. Based in Wembley my client is recruiting for an 1st/2nd Line IT Support Engineer. This role offers 2 days remote with 3 days site-based working. You must have at least 3 years plus recent experience within a similar IT Support Engineer/1st and 2nd Line IT Support role - please only send in your CV if you have this experience and live close to Wembley ! Salary: £33k-£35k + £2k On-Call Allowance after settling in period + Benefits Please note: There will be a requirement to travel to different sites to cover, projects, meetings, etc. You must also have a... more ->
Service Desk Analyst Circa £30k - £35k Fully Remote We are representing a managed service provider specialising in Microsoft technologies. They are looking for a Service Desk Analyst to help provide 2nd line technical support to their customers. The role will join the 24/7 team, working both Day Shifts and Night Shifts. This will operate on 4 days on 4 days off pattern. As an 24/7 Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents and service requests quickly and efficiently. You shall gain exposure to a range of technologies and have... more ->
La Fosse are currently partnered with a leading Financial Services client who are looking to recruit a Service Desk Manager into their team, on a permanent basis. The salary on offer for this role is £60,000-£65,000 depending on experience and it'll be 50/50 between office and home working. The client's two main offices are in London and Surrey, and there would be an expectation to attend both offices as much as possible. If there was a need for the right candidate to attend London a little bit more than Reigate, that would also work. There is also a bonus attached to this role, up to 30%,... more ->
Service desk engineer (1st/2nd line) I am recruiting on behalf of my professional services client who is looking for an service desk engineer (1st/2nd line) this will suit someone who has good technical skills coupled with good communication skills, the ability to deal with a face pace environment and good interaction skills with all levels of the business. Experience Using a ticketing system and following ITIL to manage and close tickets in a timely manner. Windows environment experience such as Windows 10 and Mac OSX (JAMF) experience is also preferred Office 365 Administration (Active... more ->
Service Desk Engineer - Azure Our client is urgently looking for an experienced Service Desk Engineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally Microsoft Azure. You will carry out technical troubleshooting and diagnostics, aiming to resolve tickets in-house. Where necessary, tickets requiring additional support will need managed escalations to third-parties. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, free... more ->
Senior Service Desk Engineer Hybrid working London The Opportunity Working within a financial services company as a senior service desk engineer, carrying out the day-to-day IT support and focusing on larger projects as the business moves the IT team in-house. Is this role for you? Do you want to grow your understanding of finance and further develop your IT skills? Join a growing team and Build for the future. The Role & Responsibilities: Transferring the service desk from an external provider to an internal team. The candidate would be a people person able to provide support to all levels... more ->
IT Service Desk Analyst - 2nd line IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Basingstoke with multiple offices across the UK. As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met. The position would suit someone with 3+ years' experience in a 1st/2nd line role who is looking to step up into a pure 2nd line role. The company can offer a clear progression path from 2nd line to 3rd. Essential knowledge: 3+ years technical support experience... more ->
Job Title: 2nd Line Support Specialist Location: West London, Central Salary: 50k Schedule: Full-time, 5 days a week, 1-2 days a week remote Are you a skilled 2nd Line Support Specialist with a passion for resolving technical issues? We're seeking a talented individual to join our team onsite in West London. Great opportunity to further your career in a business that will genuinely grow your skills and knowledge. Role and Responsibilities: Provide comprehensive 2nd Line Support, resolving technical issues promptly and efficiently. Diagnose and troubleshoot hardware and software problems,... more ->