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Position: Windows/Dell Infra Admin Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: As a Senior Windows Infrastructure Admin/Engineer, you'll have a broad remit of responsibilities across the entire Windows infrastructure, service operations and support, including Active Directory, DNS, DHCP, Group policy, MFA (Multi-Factor Authentication) and Windows Server 2003 to 2012 R2 and Widows desktop solutions. You will proactively troubleshoot complex issues, devising innovative solutions and proactively introducing improvements, enhancements, and automation. Working with a wide variety of... more ->
Position: Service Desk Analyst Location: London, UK - Onsite Duration: Permanent JOB DESCRIPTION: Service Desk Operations o Service desk support to around 4600 users through Phone, Chat, Email, and self-service portal in English (24x7) o Google Translate for 7 languages in portal & chat o Incident and Service Request Management, single ownership of tickets o Remote diagnostics and troubleshooting o Incident Escalation and Critical Incident Management o Knowledge Management o VIP user Support o Digital Experience Monitoring Converged Ops Converged Ops L1.5 team (24x7) support resolving the... more ->
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